📦 Free Shipping on Orders Over $299  |  NDAA Compliant Products Only Mon–Fri 8AM–6PM  |  Sat 9AM–4PM CST
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Get in Touch

Have a question about a product, need help designing a system, or ready to place an order? We respond to every inquiry within 2 business hours.

Send Us a Message

We respond within 2 business hours Mon–Fri. For urgent needs, call us directly at (832) 847-2910.

Contact Information

Phone

(832) 847-2910

A real person always answers during business hours. No phone trees, no hold music.

Email

info@khantechsupply.us

We respond within 2 business hours. Include photos of your property for faster system design quotes.

Location

3011 Macorna Ave
Pearland, TX 77581

By appointment only. Call ahead and we'll have your order ready for local pickup.

Get Directions →

Business Hours (CST)

Monday – Friday 8:00 AM – 6:00 PM
Saturday 9:00 AM – 4:00 PM
Sunday Closed
Emergency tech support available outside hours via email — we monitor 24/7 for critical system failures.

Frequently Asked Questions

Do you offer free system design consultations? +

Yes — completely free, no obligation. Tell us your property type (home, warehouse, retail, HOA, etc.), square footage, and what you want to monitor, and we'll spec out the right cameras, recorder, and network infrastructure. Most consultations happen over a 15-minute phone call.

Are your products NDAA Section 889 compliant? +

Every single product we stock. We made the decision in 2020 to carry only NDAA-compliant lines — which means Hikvision US/Canadian series, Dahua US-line OEM products, Uniview, and Hanwha. If a product isn't cleared, we don't carry it. We can provide NDAA compliance documentation for any item on request.

How fast do orders ship? +

Most in-stock orders placed before 3:00 PM CST ship the same business day. You'll receive a tracking number via email as soon as the order leaves our Pearland warehouse. Free ground shipping on all orders over $299. Expedited (2-day and overnight) shipping is available at checkout.

Do you offer contractor or integrator pricing? +

Yes. We have an integrator program for licensed security contractors and IT companies that includes tiered volume discounts, net-30 terms on approved accounts, priority tech support, and dedicated account management. Call (832) 847-2910 or email info@khantechsupply.us to apply.

What's your warranty process if something fails? +

Call or email us with a description and photo/video of the issue. We diagnose remotely first — most "failures" are config issues we can resolve in minutes. If it's a hardware defect, we cross-ship a replacement to you before we receive the defective unit back. Our 3-year warranty covers all manufacturing defects with zero shipping charges to you.

Can I pick up my order locally in Pearland? +

Yes — local pickup is available at 3011 Macorna Ave, Pearland TX 77581. Call ahead to confirm your order is ready and schedule a pickup time. We can also provide a brief on-site consultation while you're here if you have questions about your installation.